We live in a technology heavy world. When we call companies, many places lead you through a maze of menus asking you to press 1 for English and you know the rest. We’re forever stuck in automation hell. Cookie-cutter customer service doesn’t work for insurance.

Geico Customer Service complaint on Twitter

Tango, Tango & Tango focuses on quality Customer Service

Insurance is meant to give you peace of mind, not leave you stressed out when something happens and you actually need to use the insurance you’ve been paying for all these years.

What you get with a smaller insurance agency

Human contact. Plain and simple. With a smaller insurance agency, like Tango, Tango & Tango, you have access to agents who have extensive knowledge about insurance. Insurance doesn’t work well when your agent doesn’t ask lots of questions about your needs and budget. Our insurance agents aren’t just licensed, but are also dedicated to creating a personalized policy that makes sense for your needs whether it’s for your car, home, or both. Living on Long Island requires unique knowledge about flood zones, and coastal living. Calling an 800 number at an insurance company you see advertising on television, won’t provide you with the customized insurance you’re going to need.

When you have to place an insurance claim

What you don’t want when you’re sitting on the side of the road after an accident? Finding out your insurance company is unreachable, and then when the claim is finally put through, you learn not everything is covered and you’ll have out-of-pocket expenses you weren’t aware of. When you call an 800 number to buy insurance, the people answering aren’t going over your policy with you. They want to sell you something, and move onto the next call.

Tango Insurance staff goes through your policy, making sure to explain what each term means; what’s covered; and what expenses you’ll incur if you have an accident. Insurance buying is best when you work with a local agent, and luckily all of the people working in our Commack and Rockaway offices are Long Island locals. Each one understands the insurance game, and what the best coverages are here on Long Island in both Suffolk and Nassau Counties. Give us a call at 631.543.0500, or visit our website and fill out a no obligation insurance quote form and avoid the 800 number headaches like others experience.

Customer Service with Geico

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